GENERAL CONDITIONS OF SALE
The user undertakes to make use of the contents offered in https://www.sipandwonder.com in accordance with these general conditions and current legislation.
All purchases made at https://www.sipandwonder.com are subject to the following General Conditions and Law 7/1998 of April 13 on General Conditions of Contract. These sales are regulated by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.
Purchases that are made may be formalised in any of the languages in which the General Conditions of Sale are available on this website.
as well as the terms and obligations set out in these General Conditions of Sale.
The General Conditions of Sale are applicable only for orders, placed in Spanish national territory and will therefore be subject to the Spanish Economic and Fiscal Regime (Régimen Económico y Fiscal)...(REF)
The owner of this Site is SIP AND WONDER C.B with address at Calle Poeta Campos Vasallo 8, 03004, Alicante and CIF: E42531970, registered in the Commercial Registry of the Province of Alicante, Volume 889 of the companies section, Folio 174, Sheet AB-20985, registration 1a, provided with CIF No E42531970
GENERAL CONDITIONS OF SALE
All products have a detailed sheet, which includes a description of the product and its price in which the applicable taxes (IGIC) or shipping costs are not included, which will be added to the total amount due.
Once the purchase order has been completed, and before payment of the order is made, a final summary will be presented identifying the item(s) purchased and its total price detailing the taxes (IGIC).
The prices on the product cards are an invitation for the customer to make an order proposal; therefore, if there were an error in them, SIP AND WONDER CB would inform the customers of such circumstance in the order confirmation.
In this case, you can select and enter in the shopping cart all the products you wish to purchase, so that you can then process the order. While visiting the portal you will be able to check at the top right of the page the products you have selected.
Selected all products must click on the "Buy" button, where a form will appear having to fill in the necessary personal data to be able to manage the shipment of the requested order, as well as the shipping method and the method of payment.
FORMS OF PAYMENT
Credit Card (Redsys)
Once your order is received by SIP AND WONDER SL, we will send you an email confirming the receipt of the order, the purchase request made, and we will inform you of the final price of the order (indicating possible discounts or offers, etc.).
In the order confirmation, we will provide you with an order number, which you must keep for the purpose of payment.
Alicante: €3,75 for orders less than €50. Free from €50.
Baleares: Fixed cost of €10.89
The rest of Spain: €5.45 for orders less than €50. Free from €50.
24h-48h (1 to 2 working days)
Delivery times are indicative. Delivery time may vary depending on product availability. It is the duty of to report the new delivery time.
If the customer is not satisfied with their product, the maximum period to request the return is stipulated in 7 working days from receipt of the order. In this case the shipping and collection costs will be borne by the customer.
Before making such a return, the customer must contact our sales department within the indicated timeframe via e-mail , or phone 675549311. Where we will tell you know how to proceed with the return. No refund will be made that has not been previously communicated.
In order to accept the return the product and its packaging must be in perfect condition, as well as keep all its accessories and documentation. The item to be returned must be properly packed for return.
will not refund the amount or make any forwarding of goods until the receipt and condition of the product, packaging and accessories of the item subject to return or exchange has been verified.
The price to be returned is the price originally stated in the order and we will proceed to refund according to the payment method made by the customer.
Defective product of origin:
Once receive the defective product. we will send you another one. In this case the change will always be made by the same article or reference.
You will only be billed for the first shipment, we will take care of the freight corresponding to the return and new shipment. If you wish to make a change for another item, the return and re-shipment costs will not be borne by www.sipandwonder.com.
Products that, by mistake, does not respond to the order: will bear the costs of collecting the wrong product and delivering the corresponding to the order placed.
All the clauses or extremes of these general conditions must be interpreted independently and autonomously, the remaining stipulations are not affected in case one of them has been declared NULL by final court judgment.
The contracting parties agree to replace the clause(s) concerned with another or other clauses that preserve the effects pursued by the parties.
RESOLUTION OF DISPUTES
SIP AND WONDER CB is not responsible for the non-execution of these conditions in case of strong force, such as that defined by the Spanish courts and in case of lack of the client or an unforeseeable fact on the part of a person outside the contract.
For any divergence arising from the breach of the conditions of purchase and sale, the two parties will expressly submit to the courts and tribunals of Valencia, except as established in the consumer regulations waiving yours if it is another.
SIP AND WONDER CB is not responsible for the consequences that may result from improper use of the products sold on its website.